Privacy Policy
Effective Date: October 3, 2025
Arkouda Cabins (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data. This policy applies to information collected through our website www.arkoudacabins.com (“Website”) and our booking platform.
1. Information We Collect
We may collect the following categories of personal information:
Information You Provide to Us
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Name, email address, phone number, and mailing address
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Booking details (stay dates, number of guests, preferences)
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Payment information (processed securely through our booking partner; we do not store full credit card numbers)
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Communications you send to us (inquiries, requests, or feedback)
Information Collected Automatically
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IP address, browser type, and device information
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Date, time, and pages visited on our Website
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Cookies and tracking technologies to improve functionality and analytics
2. How We Use Your Information
We use the information we collect to:
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Process and manage your reservations
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Communicate booking confirmations and important updates
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Respond to inquiries and provide customer support
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Improve our Website and services
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Comply with legal obligations
3. Sharing of Information
We share personal information only as necessary:
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Service Providers – such as booking and payment processors, hosting providers, and email services.
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Legal Compliance – when required by law, subpoena, or governmental request.
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Business Operations – to protect our rights, property, or safety, or that of our guests and partners.
We do not sell your personal information.
4. Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to:
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Remember your preferences
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Improve functionality
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Analyze Website traffic
You can adjust your browser settings to refuse cookies, but some features may not function properly without them.
5. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (as amended by the CPRA):
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Right to Know – You may request details about the categories of personal information we collect, use, and share.
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Right to Access – You may request a copy of the personal information we hold about you.
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Right to Delete – You may request deletion of your personal information, subject to certain legal exceptions.
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Right to Opt-Out of Sale/Sharing – We do not sell or share personal information for cross-context behavioral advertising.
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Right to Non-Discrimination – We will not deny you services or charge different rates if you exercise your rights.
To make a privacy request, please contact us using the details below. We may need to verify your identity before processing your request.
We implement reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
8. Children’s Privacy
Our Website and booking platform are not directed to children under 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 16, we will delete it promptly.
9. Changes to This Policy
10. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:
Arkouda Stays
📧 Email: info@arkoudastays.com